Frequently Asked Questions
How long does shipping take?
Processing orders can take 1-2 business days, and if paying for standard shipping, customers can expect to receive their package 3-5 business days.
We ship as soon as we can. We cannot guarantee expidited shipping times. Expedited shipments will be sent out same day, if placed before 3pm EST. Otherwise, expedited shipments will be shipped the following business day.
Where is my tracking number?
You will receive an automated tracking number within the first 48 hours of placing your order. It will be sent to the email you included with the order or the email linked to your account.
Do you ship international?
At this time, we do not ship internationally. We are currently shipping to the continental United States, Hawaii & Alaska. Any orders shipping outside the United States will not ship and will be refunded.
Is my package insured?
As R3Sold.com is not liable for packages once collected by shipping services, additional insurance can be purchased via checkout to further protect your goods.
How Do We Ensure Authenticity?
All products provided by R3Sold are 100% authentic and genuine. We do not and will not sell, buy, or condone fakes, replicas, etc. We buy from peer-approved and verified sources, our seasoned in-house verification team has handled thousands of the items across the luxury, fashion, and athletic spaces to achieve consistent & authentic products.
Do you consign stock to sell for others?
Please reach out via our Contact page, or message us on Instagram at @r3sold to learn more.
Do you buy from individuals?
As we focus on today's hyped products in fashion, if you are interested in selling some shoes, apparel or adjacent products, go to our Contact page or reach out to us on Instagram at @r3sold.
What is the return policy?
We do not accept returns or exchanges; all sales are final.